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If you’re not completely satisfied with your order, you can return it for a refund within 30 days of delivery. Refunds will be credited back to your original payment method for the merchandise purchase price, minus a $10.00 shipping charge for each use of our prepaid shipping labels.

Items must be returned unworn, unwashed with the original tags attached. Items shipped in Horton Hat Co. branded boxes must be repacked and shipped as received with packing list included. We can only accept returns for purchases made at www.HortonHatCo.com. Items purchased at www.HortonHatCo.com cannot be returned or exchanged at any other participating retail store or online store that offers Horton Hat Co. merchandise. Refunds are issued to the original form of payment. Gift cards are FINAL SALE.

Shipping and delivery fees are non-refundable. Once we receive your return, your refund will be issued within 7-10 business days. You will be notified via email once your return has been processed. Please note your banking or credit card institution may require additional days to process and post transactions to your account, which may take up to 2 weeks for your credit to be acknowledged. Please contact Support@HortonHatCo.com to receive a return shipping label.

Exchanges: Currently, we are not able to offer exchanges for HortonHatCo.com purchases. Please return the item you wish to exchange for a refund in accordance with our return policy and place a new order for a replacement item.

Horton Hat Co.
How to measure:
Use a measuring tape or sting. Place the tape measure or string around your head about 1/8 above your ear and across the middle of your forehead to make complete the circle of your head. Be sure to measure firmly but not too tight. This is where your hat will sit. Measure twice to ensure your measurements are correct.
(Table: size, inches, centimeters)

Felt - 3X

Care Instructions will be supplied on a card in the shipment.